Privacy Policy

FISHJUP - PRIVACY POLICY

 

Last updated: July 28, 2026

 

 

1. WHO WE ARE

 

This Privacy Policy explains how Fishjup collects, uses, and protects your personal information when you visit our website or place an order with us.

 

Fishjup is operated by Chamos Detailhandel (trading as Fishjup), a sole proprietorship registered in the Netherlands under KvK number 91953561, with its registered address at Berkenhof 14, 5664VD Geldrop, the Netherlands. Chamos Detailhandel is the data controller responsible for your personal information.

 

If you have any questions about this policy or how your data is handled, you can reach us at support@fishjup.com or +31 6 24733841.

 

 

2. WHAT INFORMATION WE COLLECT

 

Depending on how you interact with our website, we may collect the following information:

 

Name, delivery address, and billing address

Email address and phone number

Order details, such as the products you purchase and payment confirmation

Any messages you send us, for example by email or through a contact form

Basic technical information generated by visiting our website, such as your browser type and general usage patterns

 

We do not knowingly collect information from children, and our website is not directed at children.

 

 

3. HOW WE USE YOUR INFORMATION

 

We use your information to:

 

Process and deliver your order, including sharing necessary details with the couriers who ship your package

Handle payments through our payment provider

Respond to questions, complaints, or return requests

Meet our legal obligations, for example keeping records for tax purposes

Keep the website secure and working properly

 

We rely on the following grounds to use your information: it's necessary to fulfil our contract with you when processing your order, it's required to comply with legal obligations such as Dutch tax and accounting rules, or we have a legitimate interest in running and improving our store, for example when replying to your messages.

 

We do not sell your personal information to third parties.

 

 

4. WHO WE SHARE YOUR INFORMATION WITH

 

To fulfil your order, we share the necessary information with:

 

The delivery companies responsible for shipping your package to you

The payment provider that processes your payment

Any service providers who help us run the website or manage our administration, where relevant

 

These parties only receive the information they need to do their job and are not permitted to use it for their own purposes.

 

 

5. COOKIES

 

Like most websites, ours uses cookies that are necessary for the site and the shopping cart to work properly. If we use any additional cookies, for example to understand how visitors use the website, we will ask for your consent where required and explain your options. You can control or delete cookies at any time through your browser settings.

 

 

6. HOW LONG WE KEEP YOUR INFORMATION

 

We keep your information for as long as necessary to fulfil the purposes described in this policy. Order and payment records are generally kept for at least 7 years, in line with Dutch legal requirements for financial administration. Other information, such as messages you send us, is kept only as long as needed to handle your request.

 

 

7. WHERE YOUR INFORMATION IS PROCESSED

 

Your order is fulfilled from within the European Union, and your information is generally processed within the European Economic Area. If we ever use a service provider that stores information outside the EEA, we will make sure appropriate safeguards are in place, as required by the GDPR.

 

 

8. YOUR RIGHTS

 

Under the GDPR, you have the right to:

 

Access the personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete your information, in certain circumstances

Ask us to restrict how we use your information

Object to certain uses of your information

Receive a copy of your information in a portable format

 

To exercise any of these rights, contact us at support@fishjup.com. We will respond as soon as possible and in any case within the timeframes required by law.

 

If you're not satisfied with how we've handled your information, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

 

 

9. CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time, for example if our practices or the law change. The version published on our website is the one that applies.

 

 

10. CONTACT

 

Chamos Detailhandel (trading as Fishjup)

Berkenhof 14, 5664VD Geldrop, the Netherlands

Email: support@fishjup.com

Phone: +31 6 24733841